Returns & Exchanges

At Layton Gaming, we want you to be fully satisfied with your gear, which is why we offer a 30-day return window for most products in their original packaging. If your equipment isn't performing to your standards, our streamlined exchange process ensures you get back to your setup as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the 'Order History' tab to request a Return Merchandise Authorization (RMA) number for the specific items you wish to return.

• 2.
  Prepare the Package

  Securely pack the items in their original manufacturer packaging, ensuring all manuals, cables, and accessories are included to qualify for a full refund.

• 3.
  Ship to Our Center

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for verification.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned hardware, we will process your refund or ship your replacement within 3 to 5 business days.