Frequently Asked Questions

Everything you need to know about leveling up your gaming setup.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and financing options through Klarna and Affirm for high-performance builds.

How long does shipping take for custom gaming PCs?

Custom-built rigs typically take 5-7 business days for assembly and testing, followed by 3-5 business days for secure, insured transit.

Do your products come with a warranty?

Yes, all Layton Gaming hardware includes a minimum 1-year limited warranty, while custom systems are backed by our 2-year premium support guarantee.

What is your return policy?

We offer a 30-day return policy for most peripherals and components in their original packaging. Please note that custom-configured PCs may be subject to a restocking fee.

Do you ship internationally?

Currently, we ship to the United States, Canada, and the UK. Shipping rates and import duties are calculated automatically at checkout based on your location.

Can I track my order in real-time?

Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery status.